Terms & Conditions

Last Updated:  3/24/2026

Welcome to Sterling Sails. By accessing or using our website (https://www.sterlingsails.com/) and services, you agree to the following Terms and Conditions. If you do not agree, please do not use our services.

1. Services Overview

Sterling Sails provides private sailing charter experiences, bookings, and related services in San Diego, California. All bookings are subject to availability and confirmation.

2. Use of Website

You agree to use this website only for lawful purposes. You must not:

• Use the site for fraudulent bookings
• Attempt to gain unauthorized access
• Interfere with website functionality

3. Booking & Payments

• All bookings must be paid in full or as agreed at checkout
• Prices are subject to change without notice
• Sterling Sails reserves the right to cancel or refuse bookings at its discretion

4. Cancellation & Refund Policy

• Cancellations must be made within the stated timeframe (e.g., 48–72 hours before booking)
• Late cancellations or no-shows may not be refunded
• Weather-related cancellations may be rescheduled or refunded at our discretion

5. SMS Terms & Conditions (IMPORTANT)

By providing your phone number and opting in, you consent to receive SMS messages from Sterling Sails.

5.1 SMS Use Cases

We may send messages for:

• Booking confirmations
• Appointment reminders
• Updates regarding your sailing trip
• Customer support communication
• Occasional promotional offers

5.2 Message Frequency

Message frequency may vary depending on your interaction with our services.

5.3 Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

5.4 Opt-Out Instructions

You can opt out at any time by replying STOP to any message.
You will no longer receive SMS communications after opting out.

5.5 Help Instructions

For assistance, reply HELP or contact us at:
Email: captainliz@sterlingsails.com
Phone: +1 (858) 999-9895

5.6 Data Sharing Statement

We do not sell, rent, or share your mobile number with third parties for marketing purposes.

5.7 Consent

By opting in, you confirm you are the authorized user of the mobile number and agree to receive messages in compliance with applicable laws.

6. Privacy Policy

Your use of our website is also governed by our Privacy Policy. This explains how we collect, use, and protect your data.

We implement reasonable security measures to protect your personal information from unauthorized access or disclosure.

7. Cookies & Tracking

We may use cookies and tracking technologies to:

• Improve website performance
• Analyze traffic
• Enhance user experience

You can disable cookies in your browser settings.

8. User Responsibilities

You agree to:

• Provide accurate booking information
• Follow safety instructions during sailing
• Respect crew and vessel policies

9. Liability Disclaimer

Sterling Sails is not liable for:

• Personal injury unless caused by proven negligence
• Loss of personal belongings
• Delays caused by weather or unforeseen circumstances

Participation in sailing activities is at your own risk.

10. Carrier Liability Disclaimer (SMS Compliance)

Mobile carriers are not liable for delayed or undelivered messages.

11. Age Restriction

You must be at least 18 years old to book services or use this website.

12. Intellectual Property

All website content (text, images, branding) is owned by Sterling Sails and may not be used without permission.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or policies.

14. Changes to Terms

We may update these Terms at any time. Continued use of the website means you accept the updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of California, United States.

16. Contact Information

If you have any questions, contact us:

Sterling Sails
Email: captainliz@sterlingsails.com
Phone: +1 (858) 999-9895
Location: San Diego, California